Terms & Conditions

Online Shopping Terms & Conditions

All orders processed through www.hindle.com are subject to the Online Shopping Terms & Conditions below. These terms & conditions may change without notice.

All items on this website are in Canadian dollars and will be processed in Canadian dollars. If you are unsure of the current exchange rate, please check with your credit card provider. All orders are subject to verification. If there are any pricing errors or product errors, you will be notified as soon as possible and your order will be updated.

Orders may take 2-4 weeks to be fulfilled as the items may not be in stock and may need to be manufactured. We will contact you with an estimated time of shipment once we have received your order. You will receive a confirmation once your order has shipped in full.

Shipping Policy

Ground shipping is via UPS, Dicom, Loomis, Canpar, Fed Ex or Canada Post and may take 1-7 business days. International Shipping may take 3-10 business days. Please contact us if you would like to change your shipping option or upgrade to a faster service (additional cost may be applicable). We will notify you once your order has shipped. Please note: shipping costs are estimates and may be subject to change due to number and size/weight of boxes.

WE CAN ONLY SHIP TO THE BILLING ADDRESS PROVIDED ON YOUR ORDER. NO EXCEPTIONS WILL BE MADE.

Return Policy

Product that has been unused and in its original selling condition may be returned up to 30 days after you have received the order. Any used product cannot be returned. Customer must contact Hindle Products Ltd. before submitting a return. The return must be authorized and assigned a RMA number before it can be shipped back to Hindle Products Ltd. Customer is responsible for return shipping charges. Original shipping charges are non-refundable.

Warranty & Liability

Hindle Products Ltd. warrants this product free from defects in material or workmanship for a period of 12 months from the date of purchase, except as noted. The product warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; exposure to harsh weather and/or chemicals; lack of proper maintenance; or any other conditions that are beyond the control of Hindle Products Ltd. Hindle Products Ltd. shall not be responsible for any type of incidental, consequential, or special damages. All implied warranties, including but not limited to those warranties of fitness and merchantability, are limited in the total duration of 12 months from the original date of purchase. Hindle Products Ltd. will not warrant any product for fitment issues after the system has been used/run on the motorcycle for any length of time. Customer must contact Hindle Products Ltd. prior to sending warranty product. Purchaser is responsible for shipping fees to Hindle Products Ltd. Claims for lost shipment, damaged shipments, or other issues regarding freight must be made directly with the responsible carrier. To obtain warranty service on Hindle Products Ltd. products, ship the product prepaid, a copy of your dated sales receipt as proof of purchase, and a note with your contact details explaining this issue to: Hindle Products Ltd., 140 North Port Road, Port Perry, Ontario, L9L 0B7. Product being returned without notification prior to shipping will be rejected. Upon receipt of the warranty product, Hindle Products Ltd. will repair or replace, as appropriate, your Hindle product and return it to you, shipping paid. Warranty is solely through Hindle Products Ltd. Service to our products by anyone other than Hindle Products Ltd. will void the warranty. Hindle Products Ltd. disclaims any and all liability for consequential and/or incidental damages. Hindle Products Ltd. will not be held responsible for personal damage, bodily harm or any other legal matters. All Hindle Products Ltd. products are intended for closed-course competition.

CAUTION: Exhaust System(s) and muffler(s) may be hot when engine is/has been running. Take preventative measures with the handling of any Hindle system or Hindle muffler. Allow the engine to cool before installing or removing the exhaust system and/or muffler. Severe burns, bodily injury and/or death may occur. Keep flammable materials away from exhaust at all times. Start and run the motorcycle in a well-ventilated area. Failure to do so may cause injury, bodily harm and/or death.

USA CUSTOMERS: Certain states in the USA have individual laws regulating the use of aftermarket exhaust parts and systems, especially as those parts and systems modify, remove, or replace original equipment catalytic converters. Please become familiar with the appropriate laws in your area before installing any aftermarket part or system on your vehicle. to ensure compliance with all applicable laws. Hindle Products Ltd, Woodcraft Technologies Inc and any of their representatives, subsidiaries or the sellers of these parts or systems make any representation that any of their parts or systems comply with any of these laws for street use.

CALIFORNIA CUSTOMERS: California laws prohibit the use of any aftermarket exhaust part or system that modifies, removes or replaces original equipment catalytic converters on any vehicle intended for street use. In California these parts or systems are only exempted from this law when they are used exclusively on racing vehicles on closed courses. Neither Hindle Products Ltd, Woodcraft Technologies Inc nor any of their representatives or subsidiaries make any representation that any of their parts or systems are approved for street use in California. The purchasers of Hindle Exhaust products are entirely responsible for informing themselves of applicable California laws and to comply with those laws.